THANK YOU!

Your order has been received

Thank you for your order, you will receive a follow-up email with your order details.

If you have any questions, please get in touch here.

What happens now?

If you requested an invoice at the checkout

One of the Tkm team will be in touch with you shortly to issue an invoice. Once this invoice has been settled, we’ll confirm your order.

If you require a PO to be added to your invoice, please send it to the email address below.

If your order included one of our online on demand courses, you will receive an email from our LMS with access/login details. If your order contained a live attended course, you’ll receive further details about your booking by email.

Have a question, or need to make a change?

If you ordered an online on demand course

You’ll shortly receive an email inviting you to create an account on our LMS.  These emails will come from Training Post.  Please check your spam or junk folder if they don’t arrive. Here, you’ll be able to login and access your course content.

If you ordered one of our online on demand courses with instant access, any hard copy materials will be issued as soon as we are able to confirm your delivery address.  

If you ordered an online attended course

You will receive an email confirming the details of your booking with further information about the live attended course.

Request hard copy of course materials

If you’d like to request a hard copy of the course materials, please click the link below and send us your details. Digital copies of the course materials will be sent to the email address that you used to complete your order. You only need to complete the form if you’d like hard copies. 

REQUEST HARD COPIES OF COURSE MATERIALS

Tkm & Associates proudly supports palliative care hospices

Throughout 2025, Tkm & Associates will be supporting the palliative care sector as our charity partners.

For every live attended course booking (public and in-house), practitioner and foundation online on-demand courses we receive, Tkm & Associates will credit 10% of the booking value into a pool to support information governance training for practitioners in the palliative care sectors. This will allow data protection officers, Caldicott Guardians, and records managers working in hospices and other parts of third-sector palliative care services to choose and book a range of our live and on-demand training at either heavily subsidised or no cost, depending on course choice.

When you choose Tkm & Associates as your information governance training partner, you are helping a key and under-resourced care sector.

What our customers say

"The pace and content is superb. "

The voices that narrate these courses are well chosen; they explain new concepts in a calm pleasant manner which engages the listener from the start to the end of the course.

Nicola, August 2025

On demand- All Essentials & Handling Data

Subject Access Requests

"Frank is a very engaging course leader"

Really good host who engaged everyone in the session, covered both parts of the SAR legislation that apply to our organisation, not just GDPR which was very helpful for us all and gave a lot of real life examples which was good for context.

Student, June 2025

Online live- Handling Data Subject Access

Requests

"There are huge benefits to sharing experience with like-minded"

The slides used by the presenter were clear and engaging, the course was well managed with the presenter checking with the participants that she was pitching the level and content of the course appropriately.

Student, March 2025

Online live- Introduction to Information

Asset Registers