THANK YOU!

Your order has been received

Thank you for your order, you will receive a follow-up email with your order details.

If you have any questions, please get in touch here.

What happens now?

If you requested an invoice at the checkout

One of the Tkm team will be in touch with you shortly to issue an invoice. Once this invoice has been settled, we’ll confirm your order.

If you require a PO to be added to your invoice, please send it to the email address below.

If your order included one of our online on demand courses, you will receive an email from our LMS with access/login details. If your order contained a live attended course, you’ll receive further details about your booking by email.

Have a question, or need to make a change?

If you ordered an online on demand course

You’ll shortly receive an email inviting you to create an account on our LMS.  These emails will come from Training Post.  Please check your spam or junk folder if they don’t arrive. Here, you’ll be able to login and access your course content.

If you ordered one of our online on demand courses with instant access, any hard copy materials will be issued as soon as we are able to confirm your delivery address.  

If you ordered an online attended course

You will receive an email confirming the details of your booking with further information about the live attended course.

Request hard copy of course materials

If you’d like to request a hard copy of the course materials, please click the link below and send us your details. Digital copies of the course materials will be sent to the email address that you used to complete your order. You only need to complete the form if you’d like hard copies. 

REQUEST HARD COPIES OF COURSE MATERIALS

Tkm & Associates proudly supports palliative care hospices

Throughout 2025, Tkm & Associates will be supporting the palliative care sector as our charity partners.

For every live attended course booking (public and in-house), practitioner and foundation online on-demand courses we receive, Tkm & Associates will credit 10% of the booking value into a pool to support information governance training for practitioners in the palliative care sectors. This will allow data protection officers, Caldicott Guardians, and records managers working in hospices and other parts of third-sector palliative care services to choose and book a range of our live and on-demand training at either heavily subsidised or no cost, depending on course choice.

When you choose Tkm & Associates as your information governance training partner, you are helping a key and under-resourced care sector.

What our customers say

“Thanks to everyone at TKM”

Thanks to everyone at TKM for putting this together. 
A massive thanks to Liz for the delivery and all of the resources. It was really helpful and the information gained has already assisted us with our day to day in NHS Lothian. Thanks!

Ross Walker, May 2026

BCS Foundation Certificate in Data 

Protection- online on demand 

“I now have a good foundational knowledge on FOISA and EIR”

The trainer (Frank) delivered the training in a positive and engaging way. He was knowledgeable and experienced and happily responded to our questions. I thoroughly enjoyed the training, feel that I have benefited from attending and would happily recommend to anyone. 

Student, May 2026

Introduction to Scottish Freedom of 

Information

“There was ample opportunity to contribute and offer opinions”

The trainer, Frank Rankin was very approachable and made the course enjoyable. As such, the course felt quite informal which made it easier for discussions to take place. It was well structured. 

P.M, February 2026

BCS Essentials Certificate in 

Artificial Intelligence