Course Content
Context, principles and concepts
Definitions and principles
Business drivers and benefits
Legislation and standards
Requirements, rules and tools
Records life cycle; business classification schemes; file naming conventions; indexing and metadata; classification, security and vital records; retentions schedules; information audits and asset registers.
Rules and tools in practice
Improvement initiatives to business as usual as well as achieving consistent application in varied environments: physical records, digitisation, shared drives, Microsoft 365 and SharePoint, business systems and email.
Other considerations
Engagement, training and support as well as considerations for risk, compliance and performance management.